Any unused item may be exchanged or returned for a full refund of the purchase price.
Customers should contact via e-mail or phone within 15 days of delivery date and ship the return product within 30 days from delivery date.
Any refund will be credited to your credit card company immediately as soon as we receive your package.
Customers will pay the cost of return shipping. In case of exchanges, customer will pay the cost of shipping the new item.
In the event that the exchange or return is due to company error, All shipping cost will be covered by our company.
Exception to Return Policy/Final Sale Items: * To maintain our products reliability and integrity, certain products are not returnable or exchangeable: Specifically, we will not accept returns or exchange of Holy Water and Holy Oil products. No refund will be issued.
How to Initiate a Return: If an item needs to be returned for any reason, send us an e-mail or call us for a return confirmation number to be placed on the package within 15 days of delivery date.
Ship return to our Order-Processing Center at: Jerusalem-Gifts - HLNET Processing Center 634 Chestnut Pl. Secaucus, NJ 07094 USA
USA: We ship from our warehouse in New Jersey USA, via UPS or USPS Priority. Average length of shipping time within USA with Priority rates is about (2) two to (5) five days, and with Express rates is (1) one to (2) two days .
International Location: Average length of shipping time with Priority rates is about (6) Six days to (10) Ten days, and (3) Three to (5) Five days Express rates.
Thank you for shopping at our website we appreciate your confidence. We look forward to serve you and hope to become a permanent name on your gifts suppliers' list.